Nick was great. No pressure, very good communication and no BS. Great experience will buy another vehicle from him for sure.
Great experience with Jasmine Lindo!!!! No pressure sales. Financial department great.
As I walked into the dealership, I was greeted as if I was a family member. Loved it. Later, I was introduced to Anthony Hippolyte, who provided a pleasurable experience- from showing me different class vehicles to articulating the interior specs of every vehicle. It was phenomenal service. Thank you for managing my expectation of what purchasing a vehicle should feel like. Well done.
Fred Fischer is honest, experienced and made the process so very enjoyable and simple! 5 stars to the max!!!
Nick Khaytin was a fluke and we are so happy we lucked out. A caring, honest salesperson who went the extra miles when I asked. We got the car we wanted delivered to our driveway. MB of PB sold me but still took great care.
I was looking online for a used car and found one I wanted to see. I called Mercedes Benz and I was connected with Nick Khaytin. We set up an appt. for me to come at 5pm and look at the vehicle the same day. I had never bought a car by myself so I was nervous. From the start Nick was courteous, timely and honest. He answered every question I had and if he didn't know the answer, he found out for me. I bought a vehicle the same day and I was very pleased with my experience. ...
Marcio and Ryan are the best.
My experience at MBZ of Palm Beach was excellent from beginning to end. My salesman Alex Gilkis worked diligently to help me purchase the car I wanted and guided me through the entire process, including registration. Alex was the utmost professional and his attention to detail resulted in a smooth and worry-free experience.
Nick Khaytin was fantastic! He was honest and extremely knowledgeable with great customer service. Everyone at the dealership was great. I would highly recommend them to anyone!
Amazing crew, very helpful and extremely nice Thank you Nick Khaytin and everyone else involved in this process
My second time at a Mercedes and Nick treated me not but what or how I was dressed but conducted himself as a professional
Jason is amazing. He’s helped me after hours - all on his own time - no questions asked and gladly. Can’t say enough good things about this guy!!!!!
Thanks to one person, my experience at Mercedes Benz West Palm Beach was terrific. That person is Nick Khaytin. Nick exemplifies what a great salesman ought to be. He made sure I got a car I loved for a great price. He even dropped the car off to me to save me some time. Nick got me a fantastic deal on my pre-owned BMW x1 and ensured all service notices were complete before allowing me to leave with the car. Nick is exactly the type of salesman a company needs. He gets cars out the door with happy customers. Nick ...
JD works as a service advisor at Palm Beach Mercedes-Benz he is one of the most honest people I ever met, he was straight up with what was wrong with my 2010 C300. JD was able to help me with my car being fixed correct the first time and JD also was able to get me a car loaner without any hesitation.... That was my first time going to the dealership for a car repairAnd I'm extremely happy and glad that I did go there... I'm telling you guys to forget in fixing ur Mercedes car anywhere else and ...
Wanna say thx to Richard for ordering for my wife G63 was long road to get the car but all come smoothly and nice . going come back to this business. thx to the financial ppl also . Managment is the best at this place
Truly wondiful experience purchasing a used vehicle today. Nick Khaytin made the processes simple and smooth. The F&I department with Mike was also a smooth process. He took his time explaining options and even got me a 10 year warranty that I couldn't passup.
We purchased an S550 without going to the dealership and had it delivered to our home. Our salesman Richard King took care of everything, He took additional pictures looked the whole car over for us. Dealt with having it shipped and called to make sure it arrived. The car was perfect just like he promised. The whole purchase was so easy thanks to him. He is so efficient quick friendly and honest. Look no further if you want a wonderful experience buying a vehicle call and ask for Richard King!
I can not say enough positive things about Jeffrey Hessert. He goes above and beyond every time!! Client satisfaction is his priority. He never recommends unnecessary services, he’s very straight forward and honest. Jeffrey was able to resolve a situation with another Mercedes dealership when they were unwilling to do so. If you need a new service advisor see Jeffrey, you will not be disappointed!
Jason has been a phenomenal service representative. He provided excellent care along with detailed explanations, timely responses, and friendly interactions. I am highly satisfied with Jason’s level of services and look forward to working with him again.
Every car we buy will be with Nick from now on! Super professional and patient with helping me finding the perfect car.
Jason Tuck is an amazing Advisor. He's thorough, honest & professional, always has your best interest in in mind.
Nick Khaytin was extremely professional and very honest Great experience at Mercedes’ of Palm Beach
Jason Tuck Was a great service advisor I recommend him for any job, If you’re ever in West Palm Beach and you have a Mercedes that the service please stop in and see him
Jason was Very kind, very helpful and did everything he could to make this service a better experience! helped us get everything done stress free.
Service Advisor Jason Tuck is helpful, patient & great follow up on the details of servicing your car. (even when you don’t like the prognosis)
Jason was amazing. He kept me updated on the vehicle status, made sure I was well taken care of and took great care of my car. He has excellent customer service skills and I would truly recommend to friends and family.
Service advisor jason Tuck is the man!!!!!!!!! I recommend him for service advisor , when you go to west palm beach Mercedes’ ask for him
My experience for Service at this dealership has been nothing short of Exceptional, thanks to my service advisor Jason Tuck. Jason has been extremely knowledgeable, kind, and always willing to assist. My vehicle drives beautifully and I've already scheduled my next service appointment thanks to Jason.
Recently traded in my car for a new one with MB of Palm Beach. I have been a client for several years. Every time I come for service or purchase I feel like a VIP. Service advisors and sales people are courteous, knowledgeable and very considerate of my time. The GM Peter Althoff is hands on, knows his clients needs and the whole dealership runs like Swiss watch. Fred Fisher, the sales advisor I dealt with is a wonderful guy and a pleasure to deal with. Joyce, the lady who handled my plate transfers helped me out a couple of ...
Jason Tuck was my service advisor for the last few services I received at MB Palm Beach, and every time I leave I’m just so overly satisfied. He’s very informative when it comes to learning the issue with your car, then works hand in hand with you to find the best solution to get it fixed. Whenever I come to MB (sometimes unannounced lol) I immediately look for his service desk. I have never been disappointed.
Jason Tuck has gone above and beyond to always assist with our vehicle services. The turn around is swift and often the vehicle is ready prior due date. I would definitely recommend his as the best service advisor at Mercedes Benz of Palm Beach.
I am thrilled with my new certified pre-owned E-300 from Mercedes-Palm Beach! My sales consultant, Nick Khaytin, was extremely courteous & helpful through the entire buying process. Highly recommend!
I feel that Mercedes of palm beach sells an excellent product and cares about the customer. I just recently purchased a quality used car, and the dealership is very concerned about the customer and my salesman was very experienced and understood what I wanted. I highly recommend my salesman and the whole Mercedes’ way of providing quality.
Sarah was my service advisor as I recently became a new owner of a 2007 W221 S Class that needed some work done. She really helped me get the car back to where it should be. Seeing how my dad gifted me the car, there was a few things that needed to be done and Sarah made sure that the necessary things were done and made sure the price she gave me from day one was the price it would be once I picked it up. If you’re someone thinking about getting your older or any Mercedes serviced at this ...
I give Nick Khaytin a 5 star because it’s well deserved. I called Mercedes in West Palm Beach and Nick happened to be the one I spoke to I explained to him what type of car I was looking and I gave him my demands as well. I was very impressed with his professionalism and care. I was able to drive my new car home the very same day I spoke to him. Great job Nick!
It was an amazing purchase experience! We purchased our vehicle and the process was smooth. Nick Khaytin answered all our questions, concerns and provided us with a great service overall.
Very professional and patient thank you the best!!!!!!! Nick Khaytin
Had an amazing experience! Special thanks to Nick Khaytin for going extra mile and superb service!
Great customer service. Nick was wonderful.
Nick Khaytin, is by far the best sales men and truthfully the most honest one ive delt with in a while! He will make sure to make you happy and be very straighfoward. I highly recommend him as your guy, bec he is super cool too! Thanks for the car Nick!
Nick khaytin, was our sales representative, he did an awesome job , bent over backwards to help us get our new vehicle definitely recommend him.. for all your sales needs..
Nick Khaytin was great.
Eddie Perez is the absolute best! This was one if the best car buying experiences I have ever had! Eddie did everything in his power to accommodate me including follow-up after I purchased my car. His professionalism, knowledge and overall friendly demeanor really goes a long way. I hope Eddie is still here when i buy another car in the future he has set the bar for standard of service. Paulo in service department is also amazing! He is so friendly and always gets things done in a timely manner. Thank you to everyone at this location it really is ...
Best experience purchasing my Mercedes from Nick Khaytin. Very kind, patient and explained everything to me in detail.
Around Mid April I sat with Eddie Perez to custom order my GLE 350. When I say patient, it’s really an understatement especially dealing with me. He took his time and we went through every spec from the exterior to the exterior until I was satisfied… Now, on 7/16/22. I picked up my baby I was amazed at how it came out. Coming from the GLC I couldn’t be more happier and excited about the upgrade. Eddie was awesome from beginning to end. I will Highly recommend him to all of my friends and family who are Benz drivers. Thank ...
Recently we brought in our Maybach S600 for service, we had the pleasure to work with JD- communication was superb, he also got us in the same day we called. Post bringing in the Mb, we revived a C300 loaner that saw better days but still got the job done. Mercedes of PB got the job done that I needed in a timely Manor and at a reasonable value. Thank you MB
What an amazing experience I had at my of plam beach. The caring staff was amazing. They had this super cute manager named Shane. He was super helpful and helped me get the car of my dreams in no time. Thanks Shane. And thank you MB of Palm Beach!
Just all around great service
Wow! Couldn’t be more happy with the proficiency, knowledge, and respectfulness that this staff provided me while I was at this location. I had the pleasure of being assisted by Jason Tuck who was absolutely incredible. Jason and the rest of Mercedes-Benz of Palm Beach staff made my “not so fun car repair trip” actually enjoyable. Highly recommend this location AND Jason Tuck! 10/10! Thank you!
My tire sensor lights came on so I drove to Mercedes-Benz. They immediately fixed the problem; another technician changed the battery on my key and Got the auxiliary function on my media working - all within 20 mins. I had no appt. Excellent service 👏
Great service and excellent quality work at the body shop. my service adviser Andre goes beyond to make things work and get my car back to me as soon as possible. Great job!
What a wonderful dealership. Everything here was first class!
A busy, luxurious Mercedes Benz dealership.
Eddie Pérez has been working with my wife and I for over a year. He’s always been patient and never made us feel pressured To buy. We finally decided To buy today and of course Eddie was absolutely world class. I’ve never received the level of service and attention that I did from Eddie Pérez. The finance manager Nick Parra was also exceptional. If you’re buying a car, buy from Eddie. You will not be disappointed
Just had my 2013 Smart Passion Coupe serviced at this location on 6/07/2022. I have it serviced once every year due to low miles driven each year. This dealer is top shelf and I will continue to use them as long as I own the Smart car.
Shary Moore and Richard Campanella were so kind and welcoming with us, they make very pleasant our shopping experience at Mercedes Benz. We definitely come back in the future! We are very happy with our purchase experience and we very recommend Mercedes Benz of Palm Beach.
Eddie Perez made my experience at Mercedes beyond exceptional. I could not be more please with my car buying experience. I ordered the new C300 2022 and for almost a full year - Eddie has gone above and beyond making sure all of my needs have been met and that he provided me with weekly updates. I have been telling everyone I know to work with Eddie at Mercedes Palm Beach - I promise you won’t be disappointed. I’ve been through many car buying experiences and never have worked with someone so professional, timely, and proactive. He truly cares. ...
Aaron and frank at MB palm beach are the definition of class, respect and gentelmen. This is a flag ship incredible dealer, the best dealership in south Florida. Do not support any auto nation dealer, they’re not a true representation of Mercedes. This is the dealer to go to!
This is a super store without driving to Miami! Great salespeople very honest and friendly. No pressure here to buy you can make up your own mind.
Eddie Perez I had a very good experience he made you feel very Comfortable very professional
Buying experience - sales professional Ryan Evans did an outstanding job in selling us a CPO MB vehicle. Responsive, knowledgeable, caring and extremely committed to closing the deal. Worked with my wife and I every step of the process. Was painless, easy and enjoyable to work with. No pressure tactics and professional from start to end. Thank you for your excellent customer service! Our second buying experience from MB Of PB and we will be back. Ask for Ryan Evans if in the market for a new or used MB!
Sales professional Ryan Evans did an outstanding job of selling my wife and I a 2016 CPO Benz. East to work with, knowledgeable and no pressure tactics helped us move forward with this purchase. We highly recommend Ryan and his team at MB PB !!
I bought a 2022 GLA 250 with Ryan Evans, and my experience was nice! I felt very welcome and He respected my rights to speak the truth and negóciate my numbers. He work around until He got my right monthly payment. Ryan is calm, smart , very kind and what I like the most is he makes sure the whole experience is easy with not stress. I never feel so well welcome before un an car dealership. 5 stars for Ryan Evans!
My wife and I would recommend Mercedes of Palm Beach 100%. We were fortunate to have an awesome consultant Greter help us. She found the perfect car for my wife. She was very attentive to our needs. We left happy with a new car. Mercedes of Palm Beach offered a great car shopping experience. Thank you.
Amazing dealership. Paulo - #1 service man there is ! Def always takes care of my AMG. thanks for the A1 service as always !!
I ordered a car from my home state in North Dakota. Ryan worked seamlessly alongside Rich to ensure that the car was in good mechanical, running condition, along with sending me detailed photos of the car. I have to admit, it needed a good detail when I got it back and a paint correction, but this car was in phenomenal shape for being 9 years old. It's hard to find good examples of a W221 S-Class, and this dealer had it priced just right. I would buy from them again.
I loved working with Kurt Keirsey at MB of Palm Beach. He was so kind and helpful . He went out of his way to make my experience buying my dream G Wagon perfect!! The process was seem less! I highly recommend him!!
Kurtis Keirsey one of best nicest most welcoming representatives of Mercedes I have met in 10 years 10 years ago i went into a Mercedes’ down south in Miami they were not really paying too much attention I went to car max got a car instead about 5 years ago I was in FtLauderdale looking for a car and again not good service I went and got a G80 today I have gotten the best service I have gotten out my whole time purchasing a car and I will not go to any other dealership and will not deal with anyone else he ...
Nice customer services good cars
Kurtis Keirsey turned an unpleasant experience into a pure pleasure. Kurtis went out of his way and anticipated our needs, going above and beyond at every phase. He has earned our trust and we will continue to depend on him for all of our future vehicles. Outstanding does not even come close to describing his expert knowledge. If you want a Mercedes, just stop in the dealership and see anyone. If you want exceptional, caring service while purchasing your MB, see Kurtis Keirsey. We will see you soon, even if we have to travel 1200 miles.
At MB palm beach dont bother with buying from anybody except Kurtis. I call my sales guy for everything from service to sales. Everything is taken care of when i show up and its effortless. Service appointsments are made for me too. Kurts the only person ill ever buy a car from. Theres nobody better in this business.
I walked away with my Escalade after 20 min of talking to kerrie. She was amazing, so helpful, and just a great person to meet in my life. I will be coming back to her for all my cars.
Very nice dealership. The entire place screams luxury and Kurtis made the whole process feel like a breeze! He explained everything with so much detail and is so honest about everything. Best customer service i’ve received in a long time.
I cannot explain how satisfied i am with the sales and finance department at this dealership . i put them second to none , Kurtis Keirsey was so helpful thru the whole process , his expertise in this industry helped me make the best decision i could have made at the time if you ever stop by this dealership make sure you ask for him !!!
When you come to Mercedes Palm Beach looking for a new car, ask for Kurtis Keirsey! Kurtis is a true pro in this business! Purchased a 2004 Thunderbird from him and received immaculate customer service. We saw him in the back lot after the store closed and gleefully took us to the car and presented the car and demo’d it for us.
Mr. Paulo DePaulo was extremely helpful solving my key problem
When you come to MERCEDES BENZ only ask for Kurtis Keirsey!! He is one of the best salesmen I’ve ever dealt with he’s honest, very kind and friendly! Gave us a great deal! We purchased an E 300 from him he was very patient with us gave us time to work out the deal. The customer service I received was immaculate this is how you should be treated when you come to a Mercedes Benz dealership! Nothing but high class treatment! When you come to this dealership ask for Kurtis he will definitely take care of you !!! Thanks again ...
Went to the parts area and was greeted by Adam. Sometimes all it takes is a great personality and a bit of patience that he displayed. I commend you for your sincere work ethic. Very good experience.